Placing an order for custom candles at Mosen Candles Manufacturer is easy and straightforward. Whether you’re looking for private label candles, bulk orders, or custom shapes and fragrances, we guide you through each step to ensure you get the perfect candles for your business or personal needs.

Step 1: Contact Us with Your Requirements

Start by reaching out to us with your custom candle specifications. You can contact us via the following methods:

  • Email: Send us an email with details of your order at senka@greatmosen.com.

  • Contact Form: Fill out our simple contact form on our website, providing details such as:

    • Candle type (e.g., Glass Jar Candles, Tin Candles, Wax Melts, etc.)

    • Customization details (fragrance, color, wax type, container type, and any other preferences)

    • Quantity (estimated number of units)

    • Packaging (custom labeling, boxes, etc.)

  • Phone Call: Call us directly at +86 17767072030 to speak with one of our team members and discuss your custom order.

Step 2: Receive a Quote

Once we receive your order details, we’ll provide you with a custom quote based on your specifications. The quote will include:

  • Price per unit (based on the selected materials, fragrances, and quantities)

  • Estimated production time

  • Shipping cost (based on your location and order size)

  • Minimum order quantity (MOQ) if applicable

Our team will work closely with you to ensure that the quote matches your needs and budget. If you have any questions about the quote, feel free to reach out to us.

Step 3: Finalize Your Design

After you approve the quote, it’s time to finalize the design details. Depending on your custom requirements, we will:

  • Review your artwork or logo: If you need custom printing, labels, or packaging designs, you can send us your logo or artwork files. We’ll provide a digital proof for your approval before proceeding.

  • Select the materials and fragrances: We will help you choose the best materials (wax type, container style, and color) and fragrances based on your preferences.

  • Packaging: Choose from a variety of custom packaging options, such as gift boxes, paper bags, or corrugated shipping boxes.

If you have any special requests or additional customizations, let us know during this stage so we can accommodate them.

Step 4: Sample Approval

Before we proceed with full-scale production, we’ll create a sample of your custom candle based on your design specifications. The sample will include your chosen wax, fragrance, container, and labeling.

  • Review the sample: Once you receive the sample, you can evaluate the overall quality, fragrance throw, and appearance of the candle. If any changes are needed, let us know, and we’ll make adjustments.

  • Approve the sample: If everything meets your expectations, approve the sample for full production.

Step 5: Production and Quality Control

After your sample is approved, we’ll begin the full production process. Our factory follows strict quality control procedures to ensure each candle meets your specifications:

  • Wax melting and pouring

  • Fragrance mixing

  • Molding and shaping

  • Labeling and packaging

  • Quality checks for consistency and perfection

Step 6: Shipping and Delivery

Once production is completed, we will prepare your candles for shipment. We offer international shipping and work with reliable carriers to ensure timely and safe delivery.

  • Shipping methods: Choose between air freight, sea freight, or express delivery based on your order size and delivery timeline.

  • Tracking: We provide tracking information once your order is shipped, so you can follow your candles as they make their way to you.

Step 7: Receive Your Order

Once your order arrives, you can start selling or using your custom candles right away. We ensure that all packaging is secure to prevent any damage during transit.

If you need assistance or have any concerns, don’t hesitate to contact our customer service team for support.