At Mosen Candle Manufacturing Co., we are committed to safeguarding your personal information and ensuring that your online experience is secure. This Privacy Policy outlines how we collect, use, and protect your data.
1. Information We Collect
We collect personal information such as your name, email address, shipping and billing information, and payment details when you place an order or communicate with us. This information is used to process orders, communicate about your orders, and enhance your customer experience.
2. How We Use Your Information
Your personal data is used for the following purposes:
- To process and complete your orders
- To respond to inquiries or customer service requests
- To send order updates and promotions
- To improve our website and services
We will not sell, trade, or rent your personal information to third parties for marketing purposes without your explicit consent.
3. Data Security
We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure payment processing, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies allow us to remember your preferences, improve functionality, and analyze website traffic. You can manage your cookie preferences through your browser settings.
5. Third-Party Services
We may share your personal data with trusted third parties such as shipping carriers, payment processors, and marketing services, but only as necessary to provide our services. These third parties are obligated to use your information solely for the purposes of completing your transactions and are prohibited from using it for other purposes.
6. Your Rights and Choices
You have the right to access, update, or delete your personal information. You can also opt out of receiving promotional emails by following the unsubscribe instructions provided in the emails. If you wish to exercise any of your rights, please contact us through our customer service channels.
7. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected such information, we will take steps to delete it.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the updated date will be noted at the top. Please review this policy periodically to stay informed.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Mosen Candle Manufacturing Co.
Email: senka@greatmosen.com
Phone: +86 17767072030
By using our website, you consent to the collection and use of your personal information as outlined in this Privacy Policy.