We understand that quality and design are crucial when launching your custom candle line. That’s why we offer a streamlined process for ordering sample candles. Samples allow you to evaluate our products before placing a bulk order, ensuring that your custom candles meet your exact requirements in terms of appearance, fragrance, and quality.

Step 1: Contact Us with Your Sample Request

To begin the sample order process, contact us with your specific custom candle requirements. You can reach us through the following channels:

  • Email: Send an email to senka@greatmosen.com with your sample request.

  • Contact Form: Fill out the contact form on our website, providing detailed information about your sample request, such as:

    • Candle type (e.g., glass jar candles, tin candles, scented wax melts, etc.)

    • Customization details (fragrance, color, wax type, container type)

    • Quantity (please specify how many samples you need)

    • Packaging options (custom labels, gift boxes, etc.)

  • Phone Call: Speak directly with our customer service team by calling +86 17767072030 to discuss your sample order.

Step 2: Provide Your Design or Artwork

Once we receive your sample request, we will ask you to provide your design files or branding details. This can include:

  • Logo (if you need custom labeling or printing)

  • Custom fragrance preferences

  • Design concepts (e.g., colors, styles, and materials)

  • Packaging specifications (if applicable)

You can send your artwork in common file formats such as AI, EPS, or PDF. If you’re unsure about the design, we can assist you in creating a digital proof.

Step 3: Receive a Sample Quote

After reviewing your sample request and design files, we will provide you with a quote for your sample order. This will include:

  • Price per sample

  • Estimated production time

  • Shipping costs (if applicable)

  • MOQ (Minimum Order Quantity) for bulk production (if applicable)

We strive to ensure that our sample quotes are transparent and match your budget.

Step 4: Sample Production

Once you approve the quote, we will begin the sample production process. Here’s what happens during this step:

  • Wax selection: We will choose the best wax based on your specifications, whether it’s paraffin wax, soy wax, coconut wax, or another type.

  • Fragrance blending: If you’ve selected a custom fragrance, we will blend it to match your exact scent profile.

  • Container molding and pouring: We will prepare the container or mold according to your custom design.

  • Labeling and packaging: If you require custom labeling or packaging, we will print your logo or artwork and apply it to the candles and packaging.

During the sample production process, we ensure that all the materials and details are tailored to your needs.

Step 5: Sample Review and Approval

Once your sample is ready, we will send it to you for review. At this point, you’ll be able to evaluate the following:

  • Scent strength: How strong and long-lasting is the fragrance?

  • Wax appearance and texture: Does the wax look smooth and even?

  • Label and packaging: Are your logos and designs printed clearly and correctly?

  • Candle burn quality: How well does the candle burn and maintain a consistent scent?

If you are satisfied with the sample, you can approve it for mass production. If any adjustments are needed, we will make the necessary changes and send you a revised sample.

Step 6: Place a Full Order (Optional)

Once you approve the sample, you can proceed with placing a full order for custom candles. We will work with you to ensure everything is perfect for the bulk production phase.

Benefits of Ordering a Sample

  • Evaluate Quality: Samples allow you to inspect the candle’s fragrance, appearance, and burn quality before placing a large order.

  • Design Assurance: Ensure that your custom designs, logos, and labels are applied correctly and to your specifications.

  • No Risk: Ordering a sample minimizes risk, allowing you to make adjustments before committing to a larger order.

  • Personalization: The sample process gives you the opportunity to fine-tune your product to perfectly align with your brand’s needs.

How to Proceed with Your Sample Order

Start the process today by contacting us with your sample order details. We’ll guide you every step of the way to ensure you receive the perfect custom candles that meet your expectations. We look forward to working with you and helping you create exceptional candles for your brand.