Frequently Asked Questions
1. What types of candles do you manufacture?
We specialize in manufacturing a wide range of custom candles including:
- Glass Jar Candles
- Tin & Can Candles
- Scented Fragrance Candles
- Votive Candles
- Scented Wax Melts & Cubes
- Molded & Shaped Candles
- Pillar Candles
- Dried Flower Candles
We offer OEM and ODM candle production services, allowing you to customize every aspect of the candles, including fragrance, wax type, color, size, and packaging.
2. What is the minimum order quantity (MOQ)?
Our minimum order quantity (MOQ) depends on the product type and customization requirements. Generally, the MOQ starts at 500-1000 units for most custom candle orders. For more specific details, please contact us, and we can provide you with tailored information based on your order.
3. Can I customize the scent of my candles?
Absolutely! We offer custom fragrance options for all our candles. You can choose from our wide selection of pre-made fragrances or work with our team to create a unique, signature scent for your brand. The scent concentration can be customized from 1% to 5%, depending on your preference.
4. Can I design my own candle container and packaging?
Yes! We provide custom container and packaging design services. You can choose from various container types, such as glass jars, metal tins, ceramic jars, and more. We also offer custom labels, stickers, and packaging options like gift boxes, paper bags, and branded packaging to match your unique brand identity.
5. What kind of wax do you use for the candles?
We offer a variety of wax types, including:
- Paraffin Wax
- Soy Wax
- Vegetable Wax
- Coconut Wax
- Beeswax
If you have specific requirements for wax blends or eco-friendly options, we can work with you to create a custom formulation.
6. How long will it take to produce my order?
Production time varies depending on the product type, customization level, and order volume. Generally, custom candle orders take between 3-4 weeks from order confirmation to delivery. For large-scale orders, it may take a bit longer, but we always strive to meet our clients’ deadlines.
7. Do you provide samples?
Yes, we offer sample candles for you to review before placing a bulk order. We can provide samples of our standard products or create custom samples based on your specifications. Sample costs are typically refundable once you place a full order.
8. Are your candles eco-friendly?
Yes, we are committed to sustainability. Our eco-friendly candles use natural waxes like soy and coconut, which are biodegradable and safe for the environment. Additionally, we offer recyclable packaging and make sure that our production practices minimize waste.
9. Can you handle large volume orders?
Yes, we are equipped to handle large-scale candle production. Our state-of-the-art manufacturing facility, with over 20,000 square meters of space, allows us to efficiently produce large volumes of candles without compromising on quality or customization.
10. Do you ship internationally?
Yes, we offer international shipping to many countries around the world. We can assist with shipping arrangements and help you choose the best method for your order. For shipping rates and estimated delivery times, please contact us with your order details.
11. How do I get a quote for my custom candle order?
To receive a quote for your custom candle order, simply fill out our contact form, providing details about your order, including the type of candle, customizations (scent, wax, container, etc.), and the order volume. Our team will respond with a detailed quote based on your requirements.
12. How do I place an order?
Placing an order is easy! You can get in touch with our team through the contact form or via email at senka@greatmosen.com. Once we have your order details, we will guide you through the next steps, from sample approval to production and shipping.